Live & ActiveIbtakarna2025

Ops

Field Operations ERP — Arabic-first

Multi-tenant field operations platform for technical service companies across the UAE & Saudi Arabia — digital dispatch, live GPS, and offline-first PWA.

Ops

40%

Faster Receivables

5,000+

Monthly Work Orders

100%

Offline Availability

Project Vision & Context

Ops replaces error-prone paper work orders and legacy spreadsheets with a resilient Progressive Web App (PWA). Field technicians in Dubai and Riyadh can inspect sites, capture proof-of-work photos, and generate invoices completely offline, seamlessly syncing once back online.

The Challenge & Problem Space

Frequent data loss, dispatch miscommunications, and invoicing bottlenecks caused by spotty cellular connectivity on construction and service job sites.

Offline-First PWA data synchronization and field dispatch architecture
Offline-First PWA data synchronization and field dispatch architecture

Engineered Solution & Architecture

Architected an offline-first mobile sync engine utilizing client-side IndexedDB, Drizzle ORM, and automated conflict resolution algorithms.

Key Capabilities & Features:

Fully operational Offline-First PWA for field technicians
Smart dispatch dispatching and GPS-verified technician attendance
Instant compliant tax invoicing and receipt generation on-site
Built-in AI operations assistant for cost estimations and inventory sizing
Job order lifecycle orchestration, invoicing, and real-time financial tracking
Job order lifecycle orchestration, invoicing, and real-time financial tracking

Business Value & Strategic Impact

Accelerated cash collection by 40% and eliminated work order data loss across thousands of monthly field jobs.

Technology Stack

Next.js 15TypeScriptPWADrizzle ORMSQLite / PostgresAI Engine

Ready to build a custom operating system or AI product?

Run your idea through our multi-agent Round Table evaluation or speak directly with our engineering team.